Login to the Platform is slow

Resolved

Operational

Started over 4 years agoJanuary 20, 2022Lasted 44 minutes2:523:36 PMUTC

Updates

Resolved
January 20, 2022 at 3:36 PMUTC
Resolved
January 20, 2022 at 3:36 PMUTC
We implemented a fix and Logging in is functioning normally again.
Identified
January 20, 2022 at 2:52 PMUTC
Identified
January 20, 2022 at 2:52 PMUTC
Logging in to Sovrn Platform, Meridian and Commerce are slow. Login does succeed eventually and anyone already logged in is able to continue using the service.

Sovrn - Login to the Platform is slow – Incident details