Sovrn - Advertising Analytic data is missing from the Platform – Incident details

All systems operational

Advertising Analytic data is missing from the Platform

Resolved
Partial outage
Started over 3 years agoLasted about 9 hours

Affected

Reporting

Partial outage from 4:34 PM to 1:29 AM

Ad Exchange Reporting

Partial outage from 4:34 PM to 1:29 AM

Updates
  • Resolved
    UTC
    Resolved

    All incomplete data has been restored.

  • Update
    UTC
    Update

    Reporting data from 12/13/2022 & 12/14/2022 is incomplete. We are working on this.

  • Identified
    UTC
    Identified

    The initial problem blocking access to analytic data has been resolved. We are now looking why data from yesterday (12/13/2022) is missing.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.