Sovrn - Notice history

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Mar 2023
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Notice history

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May 2023

Advertising analytic data is missing for May 28th
ResolvedPartial outage23 hours 16 minutes
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    Advertising analytic data is missing for May 28th. Our best people are on it.

MAY25
Commerce Analytics Database Upgrade
CompletedMaintenance5 hours 15 minutes
  • CompletedMay 25, 2023 at 11:15 PMUTC

    Maintenance has completed successfully

  • In progressMay 25, 2023 at 6:00 PMUTC

    Maintenance is now in progress

  • PlannedMay 25, 2023 at 6:00 PMUTC

    Commerce Analytics may be temporarily unavailable on May 25, 2023 6:00PM UTC to May 25, 2023 11:00PM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime.

MAY24
Commerce Analytics Database Upgrade
CompletedMaintenance5 hours 15 minutes
  • CompletedMay 24, 2023 at 11:15 PMUTC

    Maintenance has completed successfully

  • In progressMay 24, 2023 at 6:00 PMUTC

    Maintenance is now in progress

  • PlannedMay 24, 2023 at 6:00 PMUTC

    Commerce Analytics may be temporarily unavailable on May 24, 2023 6:00PM UTC to May 24, 2023 11:00PM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime.

MAY23
Commerce Analytics Database Upgrade
CompletedMaintenance5 hours 30 minutes
  • CompletedMay 24, 2023 at 3:58 AMUTC

    Maintenance has completed successfully

  • In progressMay 23, 2023 at 10:28 PMUTC

    We are planning for a scheduled maintenance during that time.Commerce Analytics may be temporarily unavailable on May 23, 2023 10:00PM UTC to May 24, 2023 2:00AM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime.

  • PlannedMay 23, 2023 at 10:28 PMUTC

    We are planning for a scheduled maintenance during that time.Commerce Analytics may be temporarily unavailable on May 23, 2023 10:00PM UTC to May 24, 2023 2:00AM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime.

MAY22
Commerce Analytics Database Upgrade
CompletedMaintenance6 hours
  • CompletedMay 23, 2023 at 5:00 AMUTC

    Maintenance has completed successfully.

  • In progressMay 22, 2023 at 11:00 PMUTC

    Commerce Analytics may be temporarily unavailable on May 22, 2023 11:00PM UTC to May 23, 2023 5:00AM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime.

Apr 2023

Advertising Reporting Data is delayed in the Platform
ResolvedPartial outage9 hours 3 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are currently investigating this incident.

APR18
Commerce Analytics Database Upgrade
CompletedMaintenance1 hour
  • CompletedApril 18, 2023 at 10:00 PMUTC

    Maintenance has completed successfully

  • In progressApril 18, 2023 at 9:00 PMUTC

    Maintenance is now in progress

  • PlannedApril 18, 2023 at 9:00 PMUTC

    Scheduled Maintenance: Commerce Analytics may be temporarily unavailable on April 18, 2023 9:00PM UTC to April 18, 2023 10:00PM UTC to preform a required database upgrade. We apologize for any inconvenience caused by this downtime.

APR13
Advertising Analytics/Reporting Database Upgrade
CompletedMaintenance3 hours
  • CompletedApril 13, 2023 at 11:00 PMUTC

    Maintenance has completed successfully

  • In progressApril 13, 2023 at 8:00 PMUTC

    Maintenance is now in progress

  • PlannedApril 13, 2023 at 8:00 PMUTC

    We are planning for a scheduled maintenance during that time.

Advertising Reporting Data is delayed in the Platform
ResolvedPartial outage31 hours 56 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are currently investigating this incident.

Mar 2023

MAR29
Platform Advertising Analytics Maintenance
CompletedMaintenance47 minutes
  • CompletedMarch 29, 2023 at 10:47 PMUTC

    Maintenance has completed successfully.

  • In progressMarch 29, 2023 at 10:00 PMUTC

    Maintenance is now in progress

  • PlannedMarch 29, 2023 at 10:00 PMUTC

    We are planning for a scheduled maintenance during that time. There should be no impact to reports or analytic graphs.

Partial Commerce Reporting Delay Starting March 26, 2023
Resolved68 hours 23 minutes
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    We are currently investigating a reporting delay affecting data from March 26, 2023 to present. During this period, data accessed via Commerce Analytics and our Reporting APIs may be incomplete.

MAR14
Platform Reporting Maintenance
CompletedMaintenance1 hour
  • CompletedMarch 14, 2023 at 11:00 PMUTC

    Maintenance has completed successfully

  • In progressMarch 14, 2023 at 10:00 PMUTC

    Maintenance is now in progress

  • PlannedMarch 14, 2023 at 10:00 PMUTC

    We are planning for a scheduled maintenance during that time.

Sovrn.co Links may not be directed to their destination
Resolved1 hour 20 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are currently investigating an issue causing sovrn.co shortened links to redirect to a 500.

MAR7
Advertising Analytics Database Maintenance
CompletedMaintenance15 minutes
  • CompletedMarch 07, 2023 at 11:15 PMUTC

    Maintenance has completed successfully

  • In progressMarch 07, 2023 at 11:00 PMUTC

    Maintenance is now in progress

  • PlannedMarch 07, 2023 at 11:00 PMUTC

    We are planning for a scheduled maintenance during that time.

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