Sovrn - Notice history

All systems operational

Operational

Ad Exchange - Operational

Commerce - Operational

Sovrn Platform - Operational

100.0% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2025
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Operational

Ad Exchange Reporting - Operational

Commerce Reporting - Operational

Notice history

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Nov 2025

No notices reported this month

Oct 2025

Data Delay for the Sovrn Ad Exchange
ResolvedDegraded performance48 hours 42 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    Data for the Sovrn Ad Exchange is currently delayed for October 28th. This happens when we detect issues with upstream data which requires our teams to investigate further to make sure there are no discrepancies.

    Our Teams are working hard to bring us back up-to-date.

AWS Outage in US-East Impacting Services and Reporting Across Products
ResolvedDegraded performance26 hours 49 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.

Sep 2025

SEP30
Planned Maintenance for Sovrn
CompletedMaintenance20 minutes
  • CompletedSeptember 30, 2025 at 8:50 PMUTC
    Maintenance has completed successfully
  • In progressSeptember 30, 2025 at 8:30 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 30, 2025 at 8:30 PMUTC

    We will be performing a scheduled upgrade on September 30th 2:30pm MDT. Some services and tools of the Sovrn Platform may not be accessible during this time. We appreciate your patience.

SEP24
Scheduled Maintenance for Sovrn Platform
CompletedMaintenance1 hour 39 minutes
  • CompletedSeptember 24, 2025 at 10:39 PMUTC
    Maintenance has completed successfully.
  • In progressSeptember 24, 2025 at 9:00 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 24, 2025 at 9:00 PMUTC

    Our platform will be offline for 1 hour on September 24, 2025 3-4pm MDT while we perform scheduled maintenance. We appreciate your patience

Onboarding Errors for the Sovrn Platform
ResolvedPartial outage1 hour 4 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    Sovrn users might be experiencing issues when trying to onboard to a product in the Sovrn Platform.

    Our Teams are hard at work on a fix.

Data Delay for Sovrn Commerce
ResolvedDegraded performance126 hours 42 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    Data retrieved from the Commerce Transactions reporting API may be incomplete starting on September 10th. Our Teams are working hard to get data back up-to-date.
Data Delay for Sovrn Commerce
ResolvedPartial outage73 hours 44 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    Data for Sovrn Commerce is currently delayed. This can happen when third-party data is delayed from Commerce merchants and merchant networks.

    Our Teams are working hard to get data back up-to-date.

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