Sovrn - Notice history

Ad Exchange Reporting experiencing degraded performance

Products
Operational

Ad Exchange - Operational

Commerce - Operational

Reporting
Degraded performance

Ad Exchange Reporting - Degraded performance

Commerce Reporting - Operational

Notice history

Dec 2021

Data Processing Delay
  • Resolved
    Resolved

    Data processing has caught up and is current.

  • Identified
    Identified

    We're experiencing a delay in data reporting. We have identified the problem and are currently catching up on processing data for the Sovrn Platform.

Meridian Connectivity Issue with Comcast
  • Resolved
    Resolved

    StackPath/ComCast has been confirmed as stable and Meridian should be fully accessible.

  • Monitoring
    Monitoring

    A fix has been implemented and StackPath has marked all regions as "Operational". We will continue to monitor for the performance of the connection.

  • Identified
    Update

    The issue has been identified within the upstream provider network and a fix is being implemented.

  • Identified
    Identified

    We have identified the cause and StackPath is showing timeouts are happening on certain IPs from the Comcast network. StackPath is still investigating the root cause of the issue and we will continue to monitor it as well.

    Feel free to follow along at https://status.stackpath.com/

Data Processing Delay
  • Resolved
    Resolved

    We just resolved the issue! Data processing is now current.

  • Investigating
    Investigating

    We're experiencing a delay in data reporting, and are actively working to resolve the problem.

Nov 2021

No notices reported this month

Oct 2021

Data Processing Delay
  • Resolved
    Resolved

    Data processing has caught up and is available.

  • Monitoring
    Monitoring

    We have fixed the problem and are currently working on catching up the delayed hours.

  • Identified
    Identified

    Data starting from October 27 at 5AM UTC is delayed. We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We're experiencing a delay in data reporting, and are actively working to resolve the problem.

Oct 2021 to Dec 2021

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